Biscuits and Groovy - after groupons

We bought 3 groupons for Biscuits and Groovy when it came out because the first time we were pretty impressed with at least one of our orders.  Now we have used all three and it is safe to say that their biscuits and gravy are not that great.  The people working there are really nice and they did try, but no.  We ordered the Johnny Hash, the Gloria Gaynor, the Donna Summer and the burrito.  We usually had the problem of the biscuits being undercooked, to the point of being doughy and one time eating a bit of flour.  We always had the problem of the cheese not being melted, even when we said we were in no hurry and could wait as long as it took for the cheese to melt, ps they were using Veggie Shreds instead of Daiya today, not sure if that's permanent.  We usually had the problem of not enough gravy and sometimes not enough ingredients, just a small strip down the middle.  We often had the problem of missing ingredients, they would charge us the $9 for the Gloria Gaynor but leave off the tofu scramble, the second cheese, the bacon and the chives.. well then you don't even quite have the $7 Village biscuit.  Then they would tell us you have to specify that you still want them to put the vegan version on rather than just taking the meat version off, but today we specified each thing and they looked at us like we're crazy and still no second cheese.  The first time we specified that we want the biscuits extra cooked they actually made them brown and they were perfect, today when we asked we just got the regular undercooked kind.  We did actually get a decent amount of gravy today though, enough where you could actually taste the bootlegger ale.  Now, for the only reason we may ever be back, the burrito!  You still run into the same problem of them just leaving off ingredients, maybe they think you won't notice?  It is darn good though.  It is a reasonable $4 for any ingredient you want, wrapped in a tortilla.  We ordered every vegan ingredient on the menu except jam both times but the first time one of the ingredients they left off was the soyrizo so it was a different flavor.  The first one was more like the biscuits but with way less carbs and the cheese was able to melt completely, plus we didn't add salsa.  The second one we did add salsa to kick it up but didn't realize what the soyrizo would add so it was spicy a very yummy.  They had obviously left out the gravy and a bunch of other stuff because with 10 ingredients it was still skinny, but it was more of a mexican breakfast burrito and the first one was American?  Either way it was good and you feel like you are actually getting what you want for a smaller price than the most popular items.  So we may be back, especially since we have some %50 off coupons from Scoutmob and they are adding some new items soon.

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